Return Policy

At quirkyteesoutlet.com, your satisfaction with our Quirky Tees products is our top priority. We understand that sometimes an item may not work out for you – whether it is the fit, the style, or simply a change of mind. This Return Policy explains how you can return eligible Quirky Tees merchandise, what items are non-returnable, and what steps you need to follow. Please read this policy carefully before initiating a return.

1. Eligibility for Returns

To be eligible for a return, your Quirky Tees item must meet all of the following conditions:

  • The item was purchased directly from quirkyteesoutlet.com.
  • The return is initiated within the return window stated on our website (please refer to the specific time period shown on your order confirmation or our main returns page).
  • The item is unused, unworn, unwashed, and without any signs of wear, odors (such as perfume, smoke, or detergent), stains, or pet hair.
  • All original tags, labels, and hang tags must still be attached to the Quirky Tees product.
  • The item must be returned in its original packaging, if applicable (e.g., poly bags, boxes, or dust bags).

Any Quirky Tees item that does not meet these conditions will not be accepted for return and may be sent back to you at your expense.

2. Non-Returnable Items

The following types of Quirky Tees products cannot be returned, unless they arrive damaged or defective:

  • Final sale items – these are clearly marked as “Final Sale” on the product page.
  • Items that have been worn, washed, altered, or damaged by the customer.
  • Intimate apparel (such as undergarments) for hygiene reasons, unless unopened and sealed.
  • Gift cards or digital products.
  • Limited edition Quirky Tees drops that are explicitly labeled non-returnable.

If you are unsure whether a specific Quirky Tees item is returnable, please check the product page before purchasing. By completing your order, you acknowledge these restrictions.

3. Return Window

All returns for eligible Quirky Tees merchandise must be initiated within the return period specified on quirkyteesoutlet.com. This period begins on the date your order is marked as delivered by the carrier. Requests submitted after this window will not be approved.

We encourage you to inspect your Quirky Tees items as soon as they arrive. The earlier you start a return, the smoother the process will be.

4. How to Initiate a Return

To return a Quirky Tees product purchased from quirkyteesoutlet.com, please follow these steps:

  1. Log into your account on quirkyteesoutlet.com (or use your order number and email address).
  2. Go to “Order History” and select the order containing the Quirky Tees item you wish to return.
  3. Click the “Request Return” button next to the eligible product(s).
  4. Select a reason for the return from the dropdown menu.
  5. Submit your request.

Once your return request is reviewed and approved, you will receive instructions via email. Please do not send any Quirky Tees items back to us before receiving approval, as unauthorised returns may not be processed.

5. Condition of Returned Items

When returning a Quirky Tees product, you are responsible for ensuring it arrives in the same condition as when you received it. We strongly recommend:

  • Refolding the item neatly.
  • Placing it in protective packaging to avoid dust or damage during transit.
  • Keeping the original poly bag or box whenever possible.

If a returned Quirky Tees item shows signs of wear, pet hair, makeup, deodorant stains, smoke, or any other damage, we reserve the right to deny the return and send the item back to you. No refund or credit will be issued in such cases.

6. Refunds & Store Credit

Once your returned Quirky Tees item is received and inspected at our facility, we will notify you of the approval or rejection of your refund. If approved:

  • Refunds will be issued to your original payment method (credit card, PayPal, etc.).
  • Alternatively, you may choose store credit for the full value of the Quirky Tees product(s) returned.
  • Please allow a reasonable number of business days for the refund to appear on your statement, as processing times vary by payment provider.

If you received a Quirky Tees item as a gift, any refund will be issued to the original purchaser’s payment method unless you specifically request store credit for yourself.

7. Exchanges

We do not offer direct exchanges for Quirky Tees products at this time. If you need a different size, color, or style, please follow the return process above to return the original item. Once your return is approved, you may place a new order for the desired Quky Tees item on quirkyteesoutlet.com. This helps you receive the correct product faster.

8. Damaged, Defective, or Incorrect Quirky Tees Items

While we take great care in packing every Quirky Tees order, mistakes or transit damage can occasionally happen. If you receive a Quirky Tees product that is damaged, defective, or not what you ordered (wrong size, color, or design), please contact us immediately through the form on quirkyteesoutlet.com.

To help us resolve the issue quickly, please provide:

  • Your order number.
  • A clear photo or video showing the damage, defect, or incorrect item.
  • A brief description of the problem.

Do not discard any original packaging or tags until the issue is resolved. For damaged or defective Quirky Tees items, we will provide specific instructions. You will not be held responsible for returning such items in the same way as standard returns.

9. Return Address

Approved returns must be sent to the address provided in your return approval email. Please do not send returns to any other location. We strongly recommend using a trackable shipping method and keeping your proof of postage, as we cannot be responsible for Quirky Tees returns that are lost or delayed in transit.

10. Late or Missing Refunds

If you have returned a Quirky Tees item and received approval, but the refund has not appeared after a reasonable period, please first check with your bank or credit card company. There is often some processing time before a refund is officially posted. If you have done this and still need assistance, you may contact us through the form on quirkyteesoutlet.com. Please have your return tracking number and order number ready.

11. International Returns

For customers returning Quirky Tees products from outside our domestic region, please be aware that international return shipping may involve customs declarations. You are responsible for properly labeling the package and for any customs fees or taxes that may apply. We recommend marking the package as “Returned Goods” to avoid additional charges. quirkyteesoutlet.com is not responsible for packages held by customs or returned to sender due to incorrect documentation.

12. Final Sale Items

Any Quirky Tees product marked “Final Sale” on the product page cannot be returned for a refund, store credit, or exchange. This includes clearance items, limited-edition releases, and certain seasonal promotions. Please double-check your size and choice before purchasing final sale Quirky Tees merchandise.

13. Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting to quirkyteesoutlet.com. It is your responsibility to review this policy before making a purchase. Your continued use of our website and your purchase of Quirky Tees products constitute acceptance of the then-current Return Policy.

14. Contact Information

If you have any questions about returning a Quirky Tees item that are not answered in this policy, please use the contact form available on quirkyteesoutlet.com. We will respond as quickly as possible.

Thank you for shopping at quirkyteesoutlet.com. We truly appreciate your support and want every Quirky Tees purchase to bring you joy. When a return is necessary, we aim to make it fair, transparent, and hassle‑free.